Terms of use

BiomarkerHQ is run by [the name of the person or company that runs BiomarkerHQ], [how it is organised, for example a company and its number], of 20 Wenlock Street, London [postcode], United Kingdom. In these terms, "we" and "us" mean that person, and "BiomarkerHQ" means the website at biomarkerhq.com, the app, the unit converter, the guides and the reference pages. You can write to us at hello@biomarkerhq.com.

BiomarkerHQ is a tool for organising your own lab results and wearable data and seeing how they changed over time. It is in early access and free to use while it is. It is not a laboratory, a clinic or a healthcare provider, and it does not sell tests, treatments or health products.

Features marked "coming soon" are not available yet. They are plans, not promises of a date or of the final form. Features marked "beta" work but are still being proven, and can be limited, change or fail from time to time.

You must be 18 or over. If you use BiomarkerHQ you confirm that you are, and that you can enter into this agreement.

• You do not need an account to use the dashboard. Without one, your data stays in your browser.
• You can sign in with an email link or, where it is offered, with Google. Keep access to the email address you use: a sign-in link is the only way in. One person, one account, and please do not share your sign-in links.
• Signing in does not by itself save your health data to your account. We ask for your explicit agreement for that, and you can withdraw it at any time. See the privacy notice.
• You can delete your account at any time from the dashboard. That deletes everything in it.
• We may suspend an account that is used to attack the service or other people's data, and we will tell you why if we can.

• Live sync is optional and in beta. You connect a wearable on your provider's own sign-in page, and we never see your provider password.
• Your provider's terms apply to your provider account and to what it shares. Providers can limit how many people may connect, change what they share, or stop sharing, and a sync can fail. We do not control that.
• You can disconnect at any time, and choose whether the days already synced are deleted with it.

BiomarkerHQ organises your results. It does not diagnose, treat or give medical advice. Talk to a qualified clinician about your results. Read the full disclaimer.

• Your data stays yours. You give us permission to store and process it only to provide BiomarkerHQ to you, as described in the privacy notice.
• Only add results and data that are yours, or that you have permission to use.
• Reading values from a PDF is best-effort and can be wrong. Check every extracted value against your original report before you save it.
• Without an account, your dashboard data is stored in your browser only. If you clear your browser's site data or switch device, it is gone unless you exported a backup. With an account and your agreement, it is stored in the EU and you can open it from any device. Either way, the service is in early access: keep your original lab reports, and download a backup of anything you cannot afford to lose.
• Reference ranges shown are the ones printed on your lab report or typed in by you. We do not supply or check them.

Please do not:

• use BiomarkerHQ for anything unlawful, or to harm, harass or mislead anyone;
• try to break, overload or gain unauthorised access to the service, its servers or other people's data;
• use bots or scripts against the sign-in, sign-up or account features, or work around the limits that protect them;
• upload anything that contains malware, or that you have no right to upload;
• pretend to be someone else, or use another person's account.

The public pages of the site, such as the guides and reference pages, may be read by search engines and AI assistants in the way our robots.txt file allows. That is welcome.

The text, design, code, conversion tables and other content of BiomarkerHQ belong to us or to the people who license them to us. You can read them, link to them, and quote short extracts with a link back to the page. Please do not copy whole pages, the marker reference pages or our data in bulk to build something that competes with BiomarkerHQ. The BiomarkerHQ name and logo are ours.

Lab and wearable company names appear only to say which kinds of files or data BiomarkerHQ can work with. BiomarkerHQ is not affiliated with, endorsed by or sponsored by them.

The service is provided as it is during early access. It may change, be interrupted or be withdrawn, and we will try to give notice of significant changes. You can stop using BiomarkerHQ at any time, and delete your account from the dashboard. If we end the service we will tell you well in advance and give you the chance to download your data first. Parts of these terms that are meant to continue after that, such as those about liability and the law that applies, do.

We do not exclude or limit liability that cannot be excluded or limited by law, including for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

BiomarkerHQ is free during early access and is not a medical service. Subject to the paragraph above, and to the extent the law allows:

• we are not responsible for losses that were not a foreseeable result of something we did wrong;
• we are not responsible for losses that arise from relying on BiomarkerHQ in place of professional advice, from data lost because it was stored only in your browser, or from a fault in reading a file, importing data or syncing a wearable, which you can check against your original;
• our total responsibility to you for everything that arises from your use of BiomarkerHQ is limited to £100.

If you are using BiomarkerHQ as a consumer, nothing in these terms affects your legal rights, including any that the law of the place where you live gives you and that we cannot take away.

We may change these terms, for example when the service changes or the law does. We will put the new version on this page with a new date, and tell you in the app or by email if a change matters to you. If you carry on using BiomarkerHQ after a change takes effect, you accept it. If you do not, you can stop and delete your account.

These terms, and any dispute about them or about BiomarkerHQ, are governed by the law of England and Wales, and the courts of England and Wales can decide it. If you are a consumer living in Scotland, Northern Ireland or another country, you can also bring a claim in the courts where you live, and the mandatory consumer law of where you live still applies to you.

• These terms, the privacy notice and the disclaimer are the whole agreement between us about BiomarkerHQ.
• If a part of these terms cannot be enforced, the rest still applies.
• If we do not enforce a right straight away, that does not mean we have given it up.
• You cannot transfer your rights under these terms to someone else. Nobody who is not a party to these terms has a right to enforce them.

Write to hello@biomarkerhq.com with questions, and to privacy@biomarkerhq.com about your data. If you have a complaint, tell us what went wrong and we will reply within 14 days.